Blar i forfatter "Bonnardot, Laurent"
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Assessing the quality of tele consultations in a store-and-forward telemedicine network - long-term monitoring taking into account differences between cases
Wootton, Richard; Liu, Joanne; Bonnardot, Laurent (Journal article; Tidsskriftartikkel; Peer reviewed, 2014) -
Assessing the quality of teleconsultations in a store-and-forward telemedicine network
Wootton, Richard; Liu, Joanne; Bonnardot, Laurent (Journal article; Tidsskriftartikkel; Peer reviewed, 2014)Store-and-forward telemedicine in resource-limited settings is becoming a relatively mature activity. However, there are few published reports about quality measurement in telemedicine, except in image-based specialties, and they mainly relate to high- and middle-income countries. In 2010, Médecins Sans Frontières (MSF) began to use a store-and-forward telemedicine network to assist its field staff ... -
The development of a multilingual tool for facilitating the primary-specialty care interface in low resource settings: the MSF tele-expertise system
Bonnardot, Laurent; Liu, Joanne; Wootton, Elizabeth; Amoros, Isabel; Olson, David; Wong, Sidney; Wootton, Richard (Journal article; Tidsskriftartikkel; Peer reviewed, 2014)In 2009, Médecins Sans Frontières (MSF) started a pilot trial of store-and-forward telemedicine to support field workers. One network was operated in French and one in English; a third, Spanish network was brought into operation in 2012. The three telemedicine pilots were then combined to form a single multilingual tele-expertise system, tailored to support MSF field staff. We conducted a retrospective ... -
Experience with quality assurance in two store-and-forward telemedicine networks
Wootton, Richard; Liu, Joanne; Bonnardot, Laurent; Venugopal, Raghu; Oakley, Amanda (Journal article; Tidsskriftartikkel; Peer reviewed, 2015-11-26)Despite the increasing use of telemedicine around the world, little has been done to incorporate quality assurance (QA) into these operations. The purpose of the present study was to examine the feasibility of QA in store-and-forward teleconsulting using a previously published framework. During a 2-year study period, we examined the feasibility of using QA tools in two mature telemedicine networks ... -
Feasibility of a clearing house for improved cooperation between telemedicine networks delivering humanitarian services: acceptability to network coordinators
Wootton, Richard; Bonnardot, Laurent; Geissbuhler, Antoine; Jethwani, Kamal; Kovarik, Carrie; McGoey, Suzanne T.; Person, Donald; Vladzymyrskyy, Anton; Zolfo, Maria (Journal article; Tidsskriftartikkel; Peer reviewed, 2012)Telemedicine networks, which deliver humanitarian services, sometimes need to share expertise to find particular experts in other networks. It has been suggested that a mechanism for sharing expertise between networks (a ‘clearing house’) might be useful. To propose a mechanism for implementing the clearing house concept for sharing expertise, and to confirm its feasibility in terms of acceptability ... -
Quality assurance of tele consultations in a store-and-forward telemedicine network - obtaining patient follow-up data and user feedback
Wootton, Richard; Liu, Joanne; Bonnardot, Laurent (Journal article; Tidsskriftartikkel; Peer reviewed, 2014) -
Relationship between the quality of service provided through store-and-forward telemedicine consultations and the difficulty of the cases – implications for long-term quality assurance
Wootton, Richard; Liu, Joanne; Bonnardot, Laurent (Journal article; Tidsskriftartikkel; Peer reviewed, 2015-09-25)We examined the difficulty of telemedicine cases and the quality of the resultant consultation in a mature store-and-forward telemedicine network. A random sample of 10 telemedicine cases was selected from those occurring over a 3-month period (5% of the workload) and they were scored by three experienced observers. Inter-observer agreement on the difficulty scores was poor (Fleiss’s kappa = 0.18) ... -
A retrospective analysis of paediatric cases handled by the MSF Tele-Expertise System
Martinez Garcia, D; Bonnardot, Laurent; Olson, David; Roggeveen, Harriet; Karsten, Jaap; Moons, Peter; Schaefer, Myrto; Liu, Joanne; Wootton, Richard (Journal article; Tidsskriftartikkel; Peer reviewed, 2014) -
Teledermatology in low-resource settings: the MSF experience with a multilingual tele-experise platform
Delaigue, Sophie; Morand, Jean-Jaques; Olson, David; Wootton, Richard; Bonnardot, Laurent (Journal article; Tidsskriftartikkel; Peer reviewed, 2014) -
Teleradiology usage and user satisfaction with the telemedicine system operated by Medecins Sans Frontiers
Halton, Jarred; Kosack, Cara; Spijker, Saskia; Joekes, Elizabeth; Andronikou, Savvas; Chetcuti, Karen; Brant, William E.; Bonnardot, Laurent; Wootton, Richard (Journal article; Tidsskriftartikkel; Peer reviewed, 2014) -
User Feedback on the MSF Tele-Expertise Service After a 4-Year Pilot Trial – A Comprehensive Analysis
Bonnardot, Laurent; Wootton, Elizabeth; Liu, Joanne; Steichen, Olivier; Bradol, Jean-Hervé; Hervé, Christian; Wootton, Richard (Journal article; Tidsskriftartikkel; Peer reviewed, 2015-11-20)We surveyed all users of the Médecins Sans Frontières (MSF) tele-expertise service, approximately four years after it began operation. The survey contained 50 questions and was sent to 294 referrers and 254 specialists. There were 163 responses (response rate 30%). There were no significant differences between the responses from French and English users, so the responses were combined for ...